In her 6 years of helping Anne, Cindy has learnt a number of valuable lessons, especially in how she interacts with individuals and families, and in the way she guides her colleagues in engaging FSC clients.
“It is far too easy to ignore the voices of the less vocal, and the less visible. I have learnt that it is critical to understand their worldviews too. I always remind myself and my colleagues to lean in and listen to their narratives.
“Anne taught me and my colleagues to be less judgmental and more empathetic, to go beyond labels and stereotypes, to reach out to engage, understand and to learn to embrace the complexities of each person’s life,” she said.
Cindy also came to understand that deep-rooted issues are at the core of those who may not behave according to social norms and expectations.
“Anne’s experience made me realise what massive impact adverse life events can have on an individual’s functioning, and how seemingly simple activities of life can be more challenging for them,” she explained.
More importantly, Cindy learnt not to treat individuals like Anne as victims.
“Anne is more than a victim. I learnt to recognise her strengths, especially in her darkest moment, without negating her pain. She showed me that those struggling in difficult and complex situations are also capable of developing and desirous of relationships with others.
“Only when we relate to survivors of abuse as fellow human beings with
both vulnerabilities and strengths, and see them as more than victims, can we develop a more inclusive, humane and empowering society,” she explained.
Today, Anne is married and is a loving mother to her child. She also holds a stable job and has many friends who often seek her advice.